Overview
All vehicles and equipment from CLW GROUP are guaranteed to be brand new with most advanced technology, perfect workmanship and latest design under ISO 9001, ISO 14001 and other related quality control system.
Warranty
The buyers can get a minimum warranty period of 12 months or 25000-50000km, whichever comes first from the arrival date of shipment.
During this period, we will send replacement parts and components to buyers by Courier free of charge, easy-wearing spare parts are excluded.
After expiring warranty time, buyers can get all of spare parts of their truck at factory cost.
This warranty does not cover any possible damage due to improper operation, accident or misuse or damage due to any unauthorized services.
Technical Support
The buyers can enjoy technical support anytime and anywhere, overseas technical training before operation is available at buyers cost.
Maintenance Suggestion
We strongly suggest you to buy some amount of basic spare parts along with your truck, with no shipping cost.
- Replace of air/oil/fuel filters: every 3000-5000km.
- Replace of lube oil of axle: every 5000-8000km.
- Routine checking of axle/suspension/tire pressure: every two weeks.
- Replace of A/C refrigerant: every 2-3 years.
- Routine checking of all valves: weekly.
Training
- You can send your staff to our factory for onsite operation training.
- We can assign our salesman and engineers to your country for overseas onsite training, the basic cost such as Air flight/VISA application/accommodation will be on your accountant.